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Frequently Asked Questions

What payment methods do you accept?

We accept all major credit cards through our secure Stripe payment processing. You can choose to pay in full, split payment 50/50, or lease over 12 months.

How long does it take to build my brand system?

Typical turnaround times are 2-4 weeks for Starter System, 3-6 weeks for Growth System, and 4-8 weeks for Authority System, depending on complexity and feedback cycles.

Can I upgrade my system later?

Yes, you can upgrade from Starter to Growth or Authority at any time. We'll credit your original investment and you only pay the difference.

What happens if I cancel my hosting subscription?

You own your brand system. If you cancel hosting, we'll provide all files and documentation so you can host it elsewhere. We recommend completing at least 90 days of hosting for optimal SEO performance.

Do you offer refunds?

We offer a satisfaction guarantee. If you're not happy with the initial concepts, we'll refund your deposit before development begins. Once development starts, payments are non-refundable but we'll work with you until you're satisfied.

Is my payment information secure?

Yes, all payments are processed through Stripe, a PCI-compliant payment processor used by millions of businesses worldwide. We never store your payment information.